Last Spring I met with a client to discuss some work we were planning to do for him at one of his new buildings. This was a very successful man who ran what I would consider a large company (500 million+ per year). I had met him before in an initial introduction, but during this visit we were discussing a project in more detail. When leaving the job-site, I found myself really committed to work at my best for him.
As I sat in my car ready to go – I quickly noticed the language and communication he used was different. He didn’t talk about himself or make it about himself. He showed a humbleness and drive at the same time. Looking back I gathered three main ways he communicated with me. It was clear, concise, and empowering.
- He shared what the goal was. “We want to do something really nice in here. It will see a lot of people, and we want it to be a beautiful space.”
- He shared why and how I was part of that goal. “You were recommended to us, and I have heard a lot of good things.”
- He shared that I should do what I think is best and allowed me freedom to choose. “You do what you need to for you to be proud of your work. Do what you would do in your own space.”
How can I take that same type of communication to be a better leader for my team or in my family?
Can I share the goal, share the role each person plays, and allow them to take charge without having to control every decision?
Nick